Birdeye is a reputation and customer experience platform built for multi‑location businesses. It connects to your CRM and key apps so you can automatically request reviews, monitor feedback from hundreds of sites, respond in one place, and publish wins to your website and social channels. Their tools also cover listings management, messaging, surveys, and AI‑driven insights so you can spot trends across locations.

We recommend Birdeye when you operate in multiple markets and need consistent reviews and messaging across them. The platform is strong at automating review requests, surfacing issues early, and giving marketing and operations teams shared visibility into customer sentiment. For franchises or regional contractors, Birdeye can support local SEO, protect your brand reputation, and give leaders data to coach teams on service quality.