Podium is an AI‑enhanced communication and reputation platform for local businesses. It centralizes text messaging, webchat, social messages, phones, reviews, and payments in a single inbox so your team can respond quickly from desktop or mobile. Built‑in AI features help answer common questions, qualify leads, request reviews, and send payment links, while integrations sync conversations with many popular CRMs and industry systems.

We like Podium for contractors who want to modernize how they communicate with customers without stitching together multiple tools. It is especially strong at text‑based interactions, review generation, and tying conversations to revenue. For home service businesses that rely on Google reviews, scheduling over text, and fast response times, Podium can become the hub where your office team works every day.