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Why We're Doing This
As part of our commitment to constant improvement, we’re upgrading our website hosting solutions throughout 2025 in order to ensure increased security, uptime, and performance for every website we host.
What We Need From You
We simply need access to the account that your DNS information and/or domain name lives in. Short, instructional videos on how to exactly do that for some major DNS & registrar providers are below within the clickable accordions. We estimate this should only take 2-5 minutes.
Need Help Accomplishing This?
No worries! Just email Su*****@****************ng.com or complete the form below (also found here), and a ticket will be created on your behalf. Someone from our team will then reach out to help you accomplish this.
We May Still Contact You Directly
There are some clients we may need more info from – if you’re one of those, someone from our team will contact you during your migration window to address anything else we may need in an efficient manner.
Instructional Videos - How to Grant Access
Below are videos explaining how to grant access to 4 of the most popular DNS & Registrar accounts HLM clients use. Your specific account may look a little different than the video examples below, but in general, these videos will show you everything you need to accomplish this 2-5 minute task!
Need Help? No Problem!
If you have any questions, concerns, or need help with granting access, please either email Su*****@****************ng.com, or complete the form below, and someone will reach out to address your needs.
