Ruby provides 24/7 virtual receptionists and live chat specialists who answer calls, qualify leads, schedule appointments, and handle basic questions using scripts tailored to your business. Their team works from the U.S. and uses a combination of training and technology to sound like an in‑house receptionist, not a generic call center. Services cover phone answering, website chat, and simple outbound calls for follow‑up.

We recommend Ruby when you need dependable coverage but do not want to hire, train, and manage a full reception staff. They are strong at creating a friendly first impression, handling high call volumes, and keeping missed calls and voicemail to a minimum. For home service companies that run lean office teams or get lots of after‑hours inquiries, Ruby can stabilize your front desk so your crew can stay focused on the work.